Shipping Policy
NOTIONPET SHIPPING POLICY
At NotionPet™, we are committed to providing an exceptional shopping experience, and we are pleased to offer you our comprehensive and customer-friendly shipping policy.
Free Worldwide Shipping: We take pride in offering free shipping to our customers worldwide. Regardless of your location, we are dedicated to ensuring that your beloved pet products reach you without any additional shipping charges.
Special Discount on Multiple Items: To express our gratitude for your loyalty, we are excited to introduce a special offer on all orders of 2 items or more. Enjoy an additional 20% discount on your entire order when you choose multiple products from our diverse range.
Secure and Insured Shipping: Your peace of mind is our priority. We exclusively utilize registered couriers such as USPS and FedEx for all shipments. Our packages are sent with insured shipping, ensuring that your valuable products are protected throughout the journey.
Online Tracking for Your Convenience: Stay informed about the status of your order with our easy-to-use online tracking system. Track your parcels in real-time, giving you the confidence that your purchases are on their way to you.
Protection Against Loss, Damage, or Theft: We understand the importance of your purchases, and that's why we provide insurance for all shipped items. In the unfortunate event that your product is lost, damaged, or stolen during transit, rest assured that you are covered.
At NotionPet, we strive to make your shopping experience seamless and enjoyable. Our shipping policy is designed with your convenience and satisfaction in mind. Thank you for choosing us for your pet care needs.
Shipping Times:
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United States:
- Our USPS insured shipping method ensures swift delivery, taking 3-5 working days from our Kansas & Chino warehouses to destinations within the United States.
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United Kingdom:
- Experience the reliability of our Royal Mail insured shipping method, delivering to the United Kingdom in 7-10 working days from our international warehouse.
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Canada, Australia, and Other Countries:
- For our valued customers in Canada, Australia, and other countries, our FedEx insured shipping method takes 7 to 14 working days from our international warehouse.
Delivery Time Considerations: Please note that the estimated delivery time is subject to customs inspections and public holidays in your country. However, we bring you good news – your order may arrive even sooner than expected!
Item Not Received? We've Got You Covered: In the rare event that your item has not arrived within 45 working days upon receiving your tracking number, we encourage you to contact us promptly. Share your order number and tracking details, and our dedicated team will investigate the issue. Depending on the circumstances, we will work towards a resolution by either refunding your purchase or re-sending the item.
Stay Connected: If you have any inquiries or require further information about our shipping policy, our friendly customer support team is here to assist you. Please don't hesitate to reach out – your satisfaction is our commitment.
Thank you for choosing NotionPet. We look forward to serving you and your beloved pets with exceptional products and a delightful shopping experience.